Service &Support

Shishi Municipal Shunfa Precision Knitting Machinery Co., Ltd. has been always attaching importance to after-sales service of products over the years, and successively established more than 10 after-sales service stagnation points, forming a complete after-sales service system. To provide satisfactory after-sales service for customers, the company has established a high-quality and high-efficiency professional service team, and implemented a complete set of strict after-sales service management and assessment system. The company carries out 24H after-sales service promise, sets up 24H service hotline and service complaint telephone as well as remote expert diagnosis assistance system.

● Service tenet: Quality Service & Customer Satisfaction.
● Service concept: Service Creates Value, Customer Priority & Service First.
● Service policy: Professional, Efficient, High-quality, Satisfied, Honest, Rapid and Considerate.
● Service promise:
① Provide 24H service
② Respond and perform whatever is required
③ Respond rapidly and resolve problems
④ Sincerely focus on customers and serve customers around.